Frequently Asked Questions

These are questions that we get asked often. Can't find your answer? Find us on Discord so we can add it for future readers.

How do I change my username or password?

To do so, press the circle in the top right corner and click on "My Account".

How can I claim games I joined as a guest?

Firstly, the guest player creates a playgroup.gg account. Then there are two ways of claiming a game:

1.After creating a playgroup.gg account, the guest player joins the playgroup which the game was played in (the admin of the playgroup sents an invitation link). From the playgroup game page the guest player can now tie that specific game to their account by clicking on the “claim game” button.

2.Alternatively, non-guest players that were in that game can provide the guest player with a “claim link” from which they can tie the game to their newly created playgroup.gg account. This method doesn’t require the guest to become a part of the playgroup that the game was a part of.

How can I connect the Playgroup Discord bot to my server?

To do this, you first of all need to be an admin of your playgroup. If you navigate to your playgroup page, the Discord icon should be visible next to the other playgroup setting icons.

If you're not an admin you can click on the playgroup member setting icon to check who is.

Who created Playgroup.gg

Playgroup.gg is created and maintained by Johannes & Maran, two Commander players and developers from the Netherlands.

How can I support Playgroup.gg

We would love it if you want to support Playgroup.gg! To do so you can get a supporter pack over at https://playgroup.gg/support. If that's not an option for you just tell your friends about Playgroup.gg and get them tracking using the app! :)

How do themes work when you play with an Ultimate user?

When you track a game with an Ultimate Supporter whatever deck theme you picked will be selected. If you don't have a selection the app will pick a random theme for your deck. If you prefer to always use the default theme you can pick the "Default Theme" for your decks.

How can I use Playgroup with Spelltable?

There are various ways to achieve this. The easiest is using Device Sync which lets you sync the state of the app between multiple devices. This way everyone can use Playgroup.gg on their own device.

Alternatively one player uses a desktop version of Playgroup and controls and streams that to the rest of the group.
We love to integrate directly to Spelltable but so far they have not responded to any of our queries.

How do I use my Playgroup Supporter features?

Playgroup Supporter packs come with added features that you can use.

Themes & Commander alternative art

You can switch your themes and commander images by going to "My Decks", press the "three dots icon" and choose one of the options.

Example image

Discord role

You can claim the Discord role via your Profile page. Look for the "Get supporter role on Discord" button.

Discord Role Button

How is the "Estimated Deck Power" calculated?

Estimated Deck Power is calculated based on your deck's current Elo rating compared to other deck's Elo ratings normalized to a value between 0 and 10. New decks get a 1500 elo rating which should be around a "5" in Deck Power. That's why it's also important to check the confidence factor. This value tells you how confident we are that your Deck Power is accurate. Confidence increases by playing more games, against more types of decks and more pilots.

We are currently discussing how to roll Deck Power, Confidence Rating and Competitive Rating into one variable to more easily review deck power. If you have thoughts about this please join us on Discord to discuss.

How is the "Competitive Rating" calculated?

Competitive Rating is based on the average turn your deck wins with the following brackets.

  • 1-5: Competitive
  • 5-10: Casual
  • 11+: Jank

This should help you find even matches, if your deck always wins turn 11 than it makes no sense trying to compete against a deck that wins turn 4 on average. We will continue to tweak these values based on feedback, we are a community tool so if you feel like you have good arguments to tweak the ratings let us know.

How is ELO calculated?
  • Every deck starts at 1500. After each game, ELO moves from the losing decks to the winning deck.
  • Your opponents' ratings matter. Beat a deck rated higher than yours and you take more points from it. Lose to a deck rated lower than yours and you give up more. The closer two decks are in rating, the less points move between them.
  • When one player wins, only the win counts. The winner takes points from every opponent, and each loser pays the winner. It doesn't matter who died first.
  • More opponents means more to gain, because you take points from each deck you beat. It also means more ways to lose points.
  • When two or more players share a win, or the game ends in a draw, we use finishing places. Every pair of players is compared: the higher place wins that matchup, and the same place counts as half a win for each. The winners share first place. Everyone else is ranked by when they were knocked out, and the last one out finishes highest.
  • A shared win is not split. Each co-winner gets a full win against every losing deck and half a win against the other co-winner.
  • If you were knocked out before the others agreed a draw, you finish below them.
  • Example with four decks at 1500:
    • One winner: +36, −12, −12, −12
    • Two co-winners, losers out third and fourth: +24, +24, −12, −36
    • A draw with all four still in: no change
  • This applies to games on Playgroup Live and the web tracker. In the Playgroup life counter app, a shared win is split between the winners (two winners get +12 each, and each loser pays 12), and a draw changes nothing.